Andrew D. Morrow, M.D.
26932 Oso Parkway, Suite 200
Mission Viejo, CA 92691
Phone: (949) 701-1528
Fax: (949) 348-9626
My office is in Oso Medical Plaza, conveniently located one mile east of the 5 freeway at the corner of Oso Pkwy, and Marguerite.
From North: Travelling south on interstate 5, exit Oso Pkwy, and turn left. The entrance to Oso Medical Plaza will be on the right before you get to Marguerite.
From South: Travelling north on interstate 5, exit Oso Pkwy, and turn right. The entrance to Oso Medical Plaza will be on the right before you get to Marguerite.
From Points East: Travelling west on Oso Pkwy, turn left on Marguerite and take the first right into Oso Medical Plaza.
When you arrive
When you arrive, make yourself comfortable in our waiting room. At your appointment time, locate my name on the panel next to the reception window, and press the button corresponding to my name. This will alert me that you are here and ready to begin.
Please note that I do not currently accept any insurance policies. I will provide you an invoice for the visit that you can submit to your insurance company for reimbursement. Please check with your insurance company regarding their policies on this. Questions to ask include:
- Does my plan cover mental health benefits?
- Does my plan cover psychiatric medication?
- How many sessions are covered?
- Does my plan cover out-of-network providers?
- Does my plan cover laboratory procedures?
- What is the reimbursement rate?
If necessary, I can assist you in negotiating with your insurance company.
I will expect payment at the beginning of each session. I accept cash, personal check or major credit cards. Checks should be made payable to "OC-Psychiatrist, Inc."
- 50-minute initial visit - $300.00
- 50-minute psychotherapy with or without med management - $300.00
- 25-minute med management follow-up - $150.00
- Forms, telephone correspondence etc, requiring more than ten minutes of time - $85.00 per 10 minute interval.
Your appointment time is time that I have set aside specifically for you. If you must cancel, please do so at least 24 business-hours before your scheduled appointment. Cancellations with less than 24-hour notice, and failure to show to an appointment will be charged the full amount for the session. Please note that most insurance companies will not reimburse for missed/cancelled appointments.
If you are sixty days overdue in paying for my services, I reserve the right to utilize legal resources such as collection agencies, or small claims court to collect payment.
The best way to contact me is via my office voicemail at (949) 701-1528. Leave a message including your name, contact number(s), best time to call, and reason for calling and I will make every effort to return your call the same day. I will be paged immediately when a new voicemail is left. Messages left late in the day or on weekends/holidays may not be returned until the following business day.
I will reply to e-mails however probably not as promptly as voicemails. Also please be aware that e-mail is not a confidential means of communication, and is not appropriate in a medical emergency.
In Case of Medical Emergency
If you are in a situation in which your physical health or safety is in danger, or someone close to you is in danger, please do not use my voicemail. Please call 9-1-1, call your local hospital emergency room or proceed to the nearest emergency room for service. For a list of local hospitals that provide emergency psychiatric services, click here.
I am obligated by federal and state law to keep your protected health information confidential. Your privacy is extremely important to me, and I will not release any identifying information about you without your explicit written consent. There are exceptions to this rule mandated by the Health Insurance Portability and Accountability Act. These situations include those in which there is an immediate threat to your safety or the safety of others, in cases of child/elder abuse, and domestic violence. Also, health information may be shared with your insurance company for purposes of prior authorization for services. For a full explanation of my privacy practices, please see the Notice of Privacy Practices found here.
I will keep a complete medical record of the services I provide to you. Any electronic records will be encrypted, and kept under fingerprint security only accessible by me. Paper records will be kept in a locked file. If you wish to have copies of your medical record, I will provide them at a nominal fee.
My Practice Status
Although I share an office suite with several other mental health professionals, I am in no way affiliated with a group practice. Each of us operate an independent business, and are responsible for the clinical services we provide our clients. No one in the office will have access to your medical record without your written consent.
For a full description of my policies and procedures, please review the Treatment Consent Form found here.